Privacy and Security Policy
At MaByLand, we are committed to protecting your information, all of our secure pages are verified by SSL certification, provided by Comodo, for further information please refer to their website here.
We will take all reasonable precautions to keep the details of your order and payment secure but unless we are negligent, we will not be liable for unauthorised access to information supplied by you.
What information do we collect?
When you shop on our website, we will ask you the following information:
- Contact details (this can be email address and telephone number)
- Billing address (it is a requirement that this corresponds with the address on your credit/debit card statement to avoid any delays in transaction)
- Delivery address
- Product selection
- Payment information (this can be credit card, debit card or PayPal)
- Login password
We will treat your personal information as confidential, although we reserve the right to disclose this information in the circumstances set out below.
How do we use your information?
The website is being monitored and captures information about your visit in order to improve the quality of our services.
We may use your information in the following circumstances:
- Process your orders
- Disclose information about you to any regulators if they require it or anyone else if we are legally obliged to do so
- Monitor our customer traffic patterns and site usage to help us develop and improve the design and layout of the website
- Administer the website
- If you opt-in we may occasionally notify you of our enhancements to our services, including new offers and products
- Analyse your browsing preference as part of our marketing research. This may help us to select and tailor products, services or special discounts we think you will be interested to know about
- If you unsubscribe from MaByLand email communications, it may take 14 working days to unsubscribe you.
The personal information you are required to provide when you register should be true and accurate at the time of completion. You agree not to impersonate any other person or to use a false name or personal details which you are not authorised to use.
What do we do to protect your information?
When you create your shopping account while ordering online, you will be given the option to receive information from MaByLand online about products, promotions or special offers which we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes, ensure that you do not tick the appropriate box as you go through the registration process.
If you do not wish to receive further information regarding new products, promotions and special offers from MaByLand, please sign in to your account and change the preference or email email@example.com.
Your information may be disclosed to other businesses within MaByLand and to reputable third parties to help process your order. MaByLand requires all such third parties to treat your personal information as fully confidential and to fully comply with all application UK Data Protection and consumer legislation from time to time in place. We will not release your personal information to any company outside of the MaByLand for mailing or marketing purposes.
We follow strict security procedures in the storage and disclose of information, which you have given to us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity.
IP addresses and Cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies and other such software on our Website contain information that is transferred to your computer's hard drive. They help us to improve the Website and to deliver a better and more personalised service. They enable us:
- To estimate our audience size and usage pattern
- To store information about your preferences, and so allow us to customise the Website according to your individual interests.
- To speed up your searches.
- To recognise you when you return to the Website.
Our website is powered by Magento, and they use the following cookies:
COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
In addition to he Magento cookies, we also use Google Anaytics to help us understand how our customers navigate in our website. This information is purely used for our analysis in order to improve our website.
We are committed to protecting your information.
We use information we collect on our site to make shopping at www.mabyland.com possible and to enhance your overall shopping experience.
MaByLand welcome your questions or comments about any topic, please refer to the Contact Us page on the website.
MaByLand complies with and supports all aspects of the Consumer Protection (Distance Selling) Regulations 2000 and the Electronic Commerce (EC Directive) Regulations 2002.